Patanjali Recruitment 2023

The Customer Service Manager is responsible for leading the customer service team and ensuring that Patanjali customers receive excellent service. This role will work closely with the Vice President of Customer Service to develop and implement customer service strategies, and to track and improve customer satisfaction.

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Responsibilities:

• Lead the customer service team
• Develop and implement customer service strategies
• Track and improve customer satisfaction
• Resolve customer complaints
• Manage customer service budget
• Conduct customer satisfaction surveys
• Represent Patanjali at industry events

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Skills:

• Strong leadership and communication skills
• Excellent problem-solving and analytical skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office Suite
• Knowledge of customer service best practices
• Ability to stay calm under pressure
• Excellent customer service skills