Vedanta Recruitment 2023

The Customer Relationship Manager (CRM) is responsible for building and maintaining relationships with key customers. This includes identifying and understanding customer needs, resolving customer issues, and providing excellent customer service. The CRM also works with the sales team to develop and execute strategies to grow the customer base.

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Responsibilities:

• Build and maintain relationships with key customers
• Identify and understand customer needs
• Resolve customer issues in a timely and efficient manner
• Provide excellent customer service
• Work with the sales team to develop and execute strategies to grow the customer base
• Stay up-to-date on industry trends and best practices
• Other duties as assigned

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Skills:

• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team
• Ability to manage multiple projects simultaneously
• Proficient in CRM software