Position title
Zoho Recruitment 2023 - Freshers Jobs - Customer Service Manager Post
Job Location
India
Remote work from: IND




Base Salary
USD12,200-USD17,500 Per month
Qualifications

Graduate/12th Pass

Employment Type
Full-time




 

Description

Zoho Recruitment 2023

We are looking for a talented and motivated customer service manager to join our team. The ideal candidate will have a strong understanding of customer service principles and practices, as well as experience in managing and developing a team of customer service representatives. They will also be able to work independently and as part of a team, and be able to meet deadlines and manage multiple projects simultaneously.




Zoho Jobs For Freshers

Responsibilities:

  • Manage and develop a team of customer service representatives
  • Provide training and support to customer service representatives
  • Resolve customer issues in a timely and efficient manner
  • Work with other departments to improve customer service processes
  • Track and analyze customer service metrics to measure the effectiveness of the team
  • Stay up-to-date on customer service trends and best practices
  • Other duties as assigned.




Zoho Careers

Skills:

  • Strong understanding of customer service principles and practices
  • Experience in managing and developing a team of customer service representatives
  • Proficiency in Microsoft Office Suite
  • Excellent written and verbal communication skills
  • Ability to work independently and as part of a team
  • Strong attention to detail
  • Ability to meet deadlines
Important Links

Find the Link in Apply Now Button



Date posted
September 13, 2023
Valid through
December 31, 2023
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Position: Zoho Recruitment 2023 - Freshers Jobs - Customer Service Manager Post

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