Position title
Snapdeal Recruitment 2023 - Freshers Jobs - Customer Relationship Manager Posts
Job Location
India
Remote work from: IND
Base Salary
USD12,200-USD18,700 Per month
Qualifications
12th pass/ Graduate.
Employment Type
Full-time
Description
Snapdeal Recruitment 2023
The Customer Relationship Manager (CRM) is responsible for providing excellent customer service to Snapdeal customers. They will handle customer inquiries and complaints, resolve issues, and provide assistance with orders and returns. The CRM will also work to build and maintain positive relationships with customers.
Snapdeal Jobs Near Me
Responsibilities:
- Handle customer inquiries and complaints via phone, email, and chat.
- Resolve customer issues in a timely and efficient manner.
- Provide assistance with orders and returns.
- Build and maintain positive relationships with customers.
- Identify and resolve customer pain points.
- Gather feedback from customers and use it to improve customer service.
Snapdeal Careers
Skills:
- Excellent communication and interpersonal skills.
- Strong problem-solving and analytical skills.
- Ability to work independently and as part of a team.
- Proficient in Microsoft Office Suite.
- Knowledge of customer service best practices.
Hiring organization
Date posted
September 15, 2023
Valid through
December 31, 2023
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