ITC Limited Recruitment 2023

ITC is recruiting for Customer Service Representative (CSR) positions in 2023. CSRs are responsible for providing customer support and resolving customer issues. They typically handle tasks such as answering customer inquiries, processing customer orders, and troubleshooting customer problems.

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Responsibilities:

• Provide customer support via phone, email, and social media
• Resolve customer issues in a timely and efficient manner
• Gather customer feedback and escalate to the appropriate team
• Maintain customer records and update as needed
• Process customer orders and payments
• Provide product and service information to customers
• Promote ITC's products and services

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Skills:

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Problem-solving and analytical skills
• Strong customer service orientation
• Proficiency in Microsoft Office Suite