Infosys Recruitment 2023

Help Desk representatives are responsible for providing technical support to customers and resolving their issues. They typically handle tasks such as troubleshooting technical problems, answering customer questions, and providing guidance on how to use Infosys's products and services.

Infosys Jobs Near Me

Responsibilities:

• Provide technical support to customers via phone, email, and chat
• Troubleshoot technical problems and resolve customer issues
• Answer customer questions and provide guidance on how to use Infosys's products and services
• Document and track customer issues
• Escalate complex issues to the appropriate team
• Keep up to date on Infosys's products and services

Infosys Careers

Skills:

• Strong technical skills
• Excellent problem-solving and analytical skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite