Adidas Recruitment 2023

Adidas is one of the world's leading sportswear companies, known for its high-quality products and innovative designs. As a Customer Support Analyst at Adidas, you will be responsible for providing support to our customers and resolving their issues in a timely and efficient manner. You will also be responsible for identifying and analyzing customer feedback to help us improve our products and services.

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Responsibilities:

• Respond to customer inquiries and complaints via email, phone, and social media
• Investigate and resolve customer issues
• Identify and analyze customer feedback to identify trends and areas for improvement
• Develop and implement customer support processes and procedures
• Work with other departments to ensure that customer needs are met

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Skills:

• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team
• Organized and efficient
• Proficient in using Microsoft Office Suite and other relevant software