Ekart Logistics Recruitment 2023

Ekart Logistics is looking for a talented and experienced Customer Service Manager to join our team. As a Customer Service Manager, you will be responsible for managing a team of customer service representatives and ensuring that they provide excellent customer service to Ekart's customers. You will also be responsible for developing and implementing customer service policies and procedures.

Ekart Logistics Jobs Near Me

Responsibilities:

• Manage a team of customer service representatives
• Ensure that customer service representatives provide excellent customer service to Ekart's customers
• Develop and implement customer service policies and procedures
• Track and analyze customer service metrics
• Identify and resolve customer service issues
• Work with other departments to improve the customer experience

Ekart Logistics Careers

Skills:

• Bachelor's degree in Business Administration, Customer Service, or a related field
• 5+ years of experience in a customer service management role
• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Experience with customer service software and tools