Deloitte Recruitment 2023

The Customer Service Manager is responsible for leading the customer service team in providing excellent customer service to Deloitte's clients. This includes managing the team, developing and implementing customer service strategies, and resolving customer issues.

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Responsibilities:

• Manage the customer service team, including hiring, training, and performance management.
• Develop and implement customer service strategies.
• Resolve customer issues in a timely and efficient manner.
• Represent Deloitte to clients and partners.
• Promote customer satisfaction.

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Skills:-

• Excellent customer service skills.
• Strong leadership skills.
• Excellent problem-solving skills.
• Excellent communication skills.
• Ability to work under pressure.