Realme Recruitment 2023

As a Customer Service Executive at Realme, you will be responsible for providing excellent customer service to our customers. You will also be responsible for resolving customer issues, providing technical support, and educating customers on our products and services.

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Responsibilities:

• Assist with providing customer service to customers
• Assist with resolving basic customer issues
• Assist with providing basic technical support
• Assist with educating customers on Realme products and services under the guidance of a senior team member
• Gather and analyze basic customer feedback under the guidance of a senior team member
• Escalate complex customer issues to the appropriate team under the guidance of a senior team member

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Skills:

• Excellent written and verbal communication skills
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite