Netflix Recruitment 2023

The Help Desk Technician is responsible for providing technical support to Netflix employees and customers. This includes troubleshooting software and hardware issues, providing training on Netflix products and services, and resolving billing problems. The ideal candidate will have strong technical skills, excellent customer service skills, and the ability to work independently and as part of a team.

Netflix Jobs Near Me

Responsibilities:

• Provide technical support to Netflix employees and customers via phone, email, and chat
• Troubleshoot software and hardware issues
• Provide training on Netflix products and services
• Resolve billing problems
• Escalate complex issues to the appropriate team
• Maintain accurate records of all support tickets

Netflix Careers

Skills:

• Strong technical skills, including experience with Windows, macOS, and Linux operating systems
• Excellent customer service skills
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines
• Strong problem-solving skills
• Excellent written and verbal communication skills