Amazon Recruitment 2023

Amazon is looking for highly motivated and customer-oriented Customer Service Representatives to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service to our customers, resolving their issues, and helping them to have a positive experience with Amazon. You will also play a vital role in helping us to build and maintain strong customer relationships.

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Responsibilities:

• Answer and direct customer phone calls, emails, and chats
• Provide information about Amazon's products and services
• Resolve customer complaints and issues
• Process and follow up on customer orders
• Collect and update customer information
• Maintain accurate customer service records
• Other duties as assigned

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Skills:-

• Excellent communication and interpersonal skills
• Strong customer service skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Ability to multitask and work under pressure