Adani Group Recruitment 2023

Are you passionate about providing exceptional customer service and resolving inquiries effectively? Adani Group is seeking a Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our customers and play a vital role in delivering a seamless customer experience.

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Responsibilities:

1. Customer Interaction: Handle incoming customer inquiries via phone, email, or chat in a professional and courteous manner. Address customer concerns, provide product information, and resolve issues promptly to ensure customer satisfaction.
2. Order Processing: Accurately process customer orders, ensuring the correct products are selected, prices are calculated correctly, and delivery arrangements meet customer expectations. Coordinate with the relevant departments to ensure on-time order fulfillment.

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Skills:

1. Communication Skills: Exceptional verbal and written communication skills with the ability to convey complex information in a clear and understandable manner.
2. Problem-Solving: Strong problem-solving and critical-thinking skills to effectively address customer issues and find innovative solutions.