Position title
Infosys Recruitment 2023 - Job Change - Customer Officer Post
Job Location
India
Remote work from: IND
Base Salary
USD17,000-USD22,000 Per month
Qualifications
12th pass/Graduate.
Employment Type
Full-time
Description
Infosys Recruitment 2023
Infosys is seeking a highly motivated and customer-centric Customer Officer to join our dynamic team. As a Customer Officer, you will play a key role in providing exceptional customer service to Infosys' clients, ensuring they are satisfied with our products and services and that their needs are met. You will be responsible for a variety of tasks.
Infosys Jobs Near Me
Responsibilities:
- Greet and welcome customers warmly and professionally.
- Assess customer needs and provide accurate, helpful, and empathetic responses.
- Resolve customer issues promptly and effectively, using the appropriate knowledge and procedures.
- Escalate complex issues or complaints to the appropriate departments or management.
- Document customer interactions and maintain accurate records of customer concerns and resolutions.
Infosys Careers
Skills:
- Bachelor's degree in business administration, customer service, or a related field.
- 2+ years of experience in customer service or a related field.
- Excellent communication and interpersonal skills, with the ability to interact with customers of all backgrounds and communication styles.
- Strong problem-solving and decision-making skills.
- Excellent written and verbal communication skills in English and Hindi.
Hiring organization
Date posted
December 5, 2023
Valid through
March 31, 2024
PDF Export