Position title
Infosys Recruitment - Jobs Alerts - IT Jobs - Desktop Support Post
Job Location
India
Remote work from: IND
Base Salary
USD20-USD26 Per hour
Qualifications
Graduation
Employment Type
Full-time
Description
Infosys Recruitment
We are seeking a skilled and enthusiastic Desktop Support Officer to join our team and provide comprehensive technical support to our employees. As a Desktop Support Officer, you will be responsible for troubleshooting and resolving a wide range of technical issues, including hardware and software problems, network connectivity issues, and security concerns. You will also be responsible for maintaining and updating our desktop environment, providing training and support to our employees, and documenting technical procedures.
Infosys Jobs Near Me
Responsibilities:
- Provide Level 1 and Level 2 technical support to employees, including troubleshooting and resolving hardware and software problems, network connectivity issues, and security concerns
- Install, configure, and maintain desktop computers, laptops, and other peripherals
- Manage software licenses and updates
- Provide training and support to employees on the use of computers and software
- Document technical procedures and processes
- Maintain and update knowledge base of technical issues and solutions
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Infosys Careers
Skills:
- Proficient in Microsoft Windows operating systems
- Experience with troubleshooting and resolving hardware and software problems
- Experience with network troubleshooting and configuration
- Knowledge of security principles and best practices
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
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Hiring organization
Date posted
January 27, 2024
Valid through
August 31, 2024
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