Position title
Kotak Bank Careers - Bank Jobs - Job Seeker - Help Desk Posts
Job Location
India
Remote work from: IND
Base Salary
USD15-USD22 Per hour
Qualifications
Graduation, 12th
Employment Type
Full-time
Description
Kotak Mahindra Bank Recruitment
Kotak Bank is looking for highly motivated and customer-oriented Help Desk Representatives to join our team. As a Help Desk Representative, you will be responsible for providing excellent customer service to our customers by answering their questions, resolving their technical issues, and helping them to use our products and services. You will also play a vital role in helping us to build and maintain strong customer relationships.
Kotak Mahindra Jobs Near Me
Responsibilities:
- Answer and direct customer phone calls, emails, and chats
- Provide information about Kotak Bank's products and services
- Resolve customer technical issues
- Process and follow up on customer tickets
- Collect and update customer information
- Maintain accurate help desk records
- Other duties as assigned
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Kotak Mahindra Careers
Skills:-
- Excellent communication and interpersonal skills
- Strong customer service skills
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office Suite
- Ability to multitask and work under pressure
- Strong technical skills
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Hiring organization
Date posted
January 29, 2024
Valid through
August 31, 2024
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