OLA Careers

Ola is revolutionizing urban mobility, offering millions of customers convenient and affordable rides across India. We are committed to providing a seamless and delightful user experience, and our Call Center team plays a crucial role in achieving that goal. As a Call Center Representative, you will be the friendly voice of Ola, assisting customers with their inquiries, resolving their concerns, and ensuring they have a smooth and enjoyable journey.

OLA Jobs Near Me

Responsibilities:

Respond to customer calls, emails, and chats in a timely and professional manner.
Gather accurate information and understand customer needs to provide effective solutions.
Troubleshoot technical issues related to the Ola app and booking process.
Process cancellations, refunds, and other customer requests efficiently.
Escalate complex issues to the relevant teams for resolution.
Maintain detailed records of customer interactions and track resolutions.
Contribute to continuous improvement of Call Center processes and procedures.

If You Want to Get Notifications about Various Jobs, Join our Telegram Channel Now and Get notified Daily about the Latest Jobs

OLA Careers

Skills:

Excellent communication and interpersonal skills, both written and verbal.
Strong problem-solving and analytical abilities.
Ability to work independently and as part of a team in a fast-paced environment.
Proficient in using computers and various communication tools.
Positive attitude and a genuine passion for customer service.

Tags: OLA recruitment, job opportunities, career, hiring, job search, job application, OLA careers, work at OLA , job openings, job vacancies, job opportunities at OLA , OLA jobs, OLA recruitment 2024, OLA hiring 2024