OLA Careers

Are you passionate about exceeding customer expectations and building enduring relationships? Do you thrive in a dynamic environment, combining strategic thinking with a customer-centric approach? If you're eager to join a leading mobility platform and build a fulfilling career in customer success, then becoming a Customer Success Associate at OLA could be your ideal opportunity!

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Responsibilities:

Strong relationship management skills and ability to build rapport with diverse stakeholders.
Excellent communication and presentation skills, both written and verbal.
Proven ability to negotiate and close deals.
Data analysis and problem-solving skills.
Strategic thinking and ability to develop effective account plans.
Strong understanding of the ride-hailing industry and customer success best practices.

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OLA Careers

Skills:

Bachelor's degree in Business Administration, Marketing, Communication, or a related field.
1-3 years of experience in a customer success or account management role, preferably within the transportation or hospitality industry.
Proven track record of exceeding customer expectations and driving revenue growth.
Strong understanding of key performance indicators (KPIs) and customer success metrics.
Experience with sales and negotiation techniques (a plus).

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