Position title
Tata Capital Careers - Job Application - Customer Officer Post
Job Location
India
Remote work from: IND
Base Salary
USD17-USD21 Per hour
Qualifications
12th Pass/Graduate
Employment Type
Full-time
Description
Tata Capital Recruitment
Tata Capital is seeking a passionate and customer-centric individual to join our team as a Customer Officer. In this exciting role, you will play a vital role in building and maintaining positive relationships with our valued customers, ensuring their needs are met promptly and efficiently.
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Responsibilities:
- Deliver exceptional customer service: You will be the primary point of contact for our customers, addressing their inquiries and concerns with a positive and professional demeanor. This includes handling requests, resolving issues, and providing accurate information and guidance.
- Drive customer satisfaction: You will be responsible for actively seeking customer feedback and identifying areas for improvement. You will work closely with colleagues to implement solutions that enhance the overall customer experience.
- Maintain accurate records and document customer interactions: You will ensure all customer interactions are documented accurately and efficiently while adhering to company policies and regulations.
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Tata Capital Jobs Careers
Skills:
- Excellent communication and interpersonal skills, with the ability to build rapport with customers from diverse backgrounds.
- Strong problem-solving and analytical skills, with the ability to identify and resolve customer issues effectively.
- Proficiency in using customer relationship management (CRM) software and other relevant technology.
- Time management skills to prioritize tasks and meet deadlines efficiently.
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Hiring organization
Date posted
March 1, 2024
Valid through
August 31, 2024
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