Position title
OLA Careers - Job Application - Customer Success Manager Posts
Job Location
India
Remote work from: IND
Base Salary
USD15-USD21 Per hour
Qualifications
Graduate, 12th Pass
Employment Type
Full-time
Description
OLA Careers
As a Customer Success Manager at OLA, you'll play a pivotal role in driving customer satisfaction and loyalty. You'll be the dedicated point of contact for a designated portfolio of customers, working to understand their needs, proactively address any challenges, and ensure they're getting the most value out of the OLA platform.
OLA Jobs Near Me
Responsibilities:
- Build and maintain strong relationships with a designated group of OLA customers (riders or drivers)
- Proactively identify and address customer concerns, ensuring timely and efficient resolution
- Act as an expert resource, providing comprehensive training and support on using the OLA platform
- Gather and analyze customer feedback to identify areas for improvement and enhance the overall customer experience
- Collaborate with internal teams (operations, marketing, product) to ensure seamless customer journeys
If You Want to Get Notifications about Various Jobs, Join our Telegram Channel Now and Get notified Daily about the Latest Jobs
OLA Careers
Skills:
- Excellent communication and interpersonal skills, both written and verbal
- Active listening and problem-solving abilities
- Strong analytical and critical thinking skills
- Ability to work independently and as part of a team
- Proficient in computer skills and comfortable using various software applications
- Adaptability and a willingness to learn quickly
Tags: OLA recruitment, job opportunities, career, hiring, job search, job application, OLA careers, work at OLA , job openings, job vacancies, job opportunities at OLA , OLA jobs, OLA recruitment 2024, OLA hiring 2024
If You Want to Get Notification about Various Jobs, Join our WhatsApp Channel Now and Get notified Daily about Latest Jobs
Hiring organization
Date posted
March 7, 2024
Valid through
August 31, 2024
PDF Export