Infosys Careers - Freshers Jobs - Customer Support Posts

About the Job

Infosys is a leading global technology services company that is looking for fresh talent to join their team as Customer Support representatives. As a Customer Support representative, you will be responsible for providing top-notch support to our clients and ensuring their satisfaction. This is an excellent opportunity for freshers to start their career in a reputed company and gain valuable experience.

Key Responsibilities

Provide timely and effective solutions to customer queries via phone, email, or chat Resolve customer complaints and issues in a professional and courteous manner Document customer interactions and feedback to improve our services Collaborate with internal teams to resolve complex customer issues Meet and exceed customer satisfaction and quality targets

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Requirements

Bachelor’s degree in any discipline Excellent communication and problem-solving skills Ability to work in a fast-paced environment and adapt to changing priorities Basic knowledge of computer systems and software applications Willingness to work in shifts, including nights and weekends

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Benefits

Competitive salary and benefits package Opportunities for career growth and professional development Collaborative and dynamic work environment Recognition and rewards for outstanding performance Comprehensive training program to develop your skills

How to Apply

If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, apply for this exciting opportunity through our official website. Please submit your application, including your resume and a cover letter, to be considered for this role.

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