HDFC Bank Recruitment 2023

HDFC Bank is seeking a highly motivated and experienced Customer Service Specialist to join our team. The ideal candidate will have a strong understanding of customer service principles and practices, as well as the ability to resolve customer issues in a timely and efficient manner. The Customer Service Specialist will be responsible for providing customer support to customers via phone, email, and chat.

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Responsibilities:

• Provide customer support to customers via phone, email, and chat.
• Resolve customer issues in a timely and efficient manner.
• Escalate customer issues to the appropriate team members as needed.
• Maintain a positive and professional demeanor while interacting with customers.
• Keep up-to-date on HDFC Bank products and services.

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Skills:

• Strong understanding of customer service principles and practices.
• Excellent communication skills.
• Ability to resolve customer issues in a timely and efficient manner.
• Ability to work independently and as part of a team.
• Ability to handle customer complaints and inquiries in a professional manner.