Tata Capital Recruitment 2023

The Customer Officer is responsible for providing excellent customer service to Tata Capital customers. This includes handling customer inquiries, resolving customer complaints, and providing customer support. The Customer Officer must be able to work independently and as part of a team, and must be able to handle multiple tasks simultaneously.

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Responsibilities:

• Handle customer inquiries
• Resolve customer complaints
• Provide customer support
• Manage customer accounts
• Upsell and cross-sell products and services
• Track customer satisfaction
• Stay up-to-date on Tata Capital products and services

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Skills:

• High school diploma or equivalent
• 1-2 years of customer service experience
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong problem-solving skills
• Proficiency in Microsoft Office Suite