Zoho Recruitment 2023

We are looking for a talented and experienced Customer Service Specialist to join our team. The ideal candidate will have a strong understanding of Zoho's products and services, and will be able to provide excellent customer service to our customers.

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Responsibilities:

• Provide excellent customer service to customers via phone, email, and chat.
• Answer customer questions about Zoho's products and services.
• Resolve customer issues and concerns.
• Escalate customer issues as needed.
• Maintain customer satisfaction records.

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Skills:

• Strong product knowledge.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficient in using Microsoft Office Suite.
• Experience with customer service.