Position title
Amazon Recruitment - Job Opportunities - Jobs Alerts - Concierge Post
Job Location
India
Remote work from: IND
Base Salary
USD15-USD20 Per hour
Qualifications
Graduate, 12th Pass
Employment Type
Full-time
Description
Amazon Recruitment
Amazon is seeking a highly motivated and customer-centric Amazon Concierge to join our dynamic team. As an Amazon Concierge, you will play a key role in providing personalized and attentive service to Amazon Prime members, ensuring they have a seamless and enjoyable shopping experience. You will be responsible for answering customer questions, resolving issues, and going the extra mile to exceed customer expectations.
Amazon Jobs Near Me
Responsibilities:
- Greet customers warmly and professionally, ensuring they feel welcome and valued.
- Answer customer questions about Amazon products, services, and policies in a clear, concise, and helpful manner.
- Research and resolve customer issues promptly and effectively, going the extra mile to exceed customer expectations.
- Process customer returns and exchanges in a timely and efficient manner.
- Handle customer complaints and concerns with empathy and professionalism.
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Skills:
- Bachelor's degree in business administration, customer service, or a related field.
- 2+ years of experience in customer service or a related field.
- Excellent communication and interpersonal skills, with the ability to interact with customers of all backgrounds and communication styles.
- Strong problem-solving and decision-making skills.
Hiring organization
Date posted
January 22, 2024
Valid through
March 31, 2024
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