Boat Recruitment 2023

boAt Lifestyle is looking for highly motivated and customer-oriented Customer Care Agents to join our team. As a Customer Care Agent, you will be responsible for providing excellent customer service to boAt's customers. You will answer questions, troubleshoot problems, and resolve issues in a timely and efficient manner.

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Responsibilities:

• Answer questions from customers about boAt's products and services
• Troubleshoot technical problems and resolve issues
• Provide support to customers in using boAt's products and services
• Escalate complex issues to senior customer care representatives
• Maintain customer records and databases
• Generate reports and track customer satisfaction metrics

Boat Careers

Skills:

• High school diploma or equivalent required
• Excellent customer service and interpersonal skills
• Strong communication and problem-solving skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite