Cipla Recruitment 2023

The Customer Care Associate is responsible for providing excellent customer service to Cipla customers. Duties include answering questions, resolving issues, and providing support. The Customer Care Associate also works to ensure that Cipla customers have a positive and memorable experience.

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Responsibilities

• Answer questions about Cipla's products and services
• Resolve customer issues
• Provide support to Cipla customers
• Work to ensure that Cipla customers have a positive and memorable experience
• Stay up-to-date on Cipla's products and services
• Actively listen to customer feedback and make recommendations for improvement

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Skills

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to stay calm under pressure
• Ability to learn new things quickly
• Proficiency in Microsoft Office Suite
• Knowledge of the pharmaceutical industry