Coca-cola Recruitment 2023

The Customer Support Analyst is responsible for providing support to customers through a variety of channels, including phone, email, and chat. They are also responsible for resolving customer issues and providing feedback to the product team.

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Responsibilities:

• Provide support to Patanjali's customers through phone, email, and chat.
• Resolve customer issues in a timely and efficient manner.
• Provide feedback to the product team on customer feedback.
• Track and analyze customer data to identify trends and opportunities.
• Maintain customer satisfaction levels.

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Skills:

• Excellent communication skills, both verbal and written.
• Strong problem-solving skills.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office Suite.
• Experience with customer relationship management (CRM) software is a plus.