Colgate Recruitment 2023

Colgate is looking for a highly motivated and experienced Customer Service Manager to join our team. In this role, you will be responsible for leading and managing a team of customer service representatives, developing and implementing customer service policies and procedures, and ensuring that our customers receive the highest level of service possible.

Colgate Jobs Near Me

Responsibilities:

• Lead and manage a team of customer service representatives
• Develop and implement customer service policies and procedures
• Ensure that customers receive the highest level of service possible
• Resolve customer complaints and issues
• Track and measure customer satisfaction metrics
• Work with other departments to identify and improve customer service processes

Colgate Careers

Skills:

• Bachelor's degree in Business Administration, Customer Service, or a related field
• 5+ years of experience in customer service management, preferably in the consumer goods industry
• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite