Position title
Customer Care Agent – All Job For You – Jio Mart Careers
Job Location
India
Remote work from: IND
Base Salary
USD16-USD25 Per hour
Qualifications
12th pass/Graduate.
Employment Type
Full-time
Description
Customer Care Agent
We are seeking a passionate and customer-centric individual to join our growing team as a Customer Care Agent. In this role, you will be the first point of contact for our valued customers, addressing their inquiries, resolving their concerns, and ensuring their satisfaction.
Jio Mart Jobs Near Me
Responsibilities:
- Respond to customer inquiries promptly and professionally through various channels (phone, email, chat)
- Troubleshoot customer issues related to orders, deliveries, payments, accounts, and technical difficulties
- Provide accurate and up-to-date information on JioMart products, services, and policies
- Escalate complex issues to the appropriate team for further resolution
- Maintain detailed records of customer interactions and ensure timely follow-up
- Contribute to a positive customer experience by demonstrating empathy and professionalism
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Jio Mart Careers
Skills:
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to work effectively in a fast-paced and dynamic environment
- Excellent written and verbal communication skills
- Proficient in computer skills, including MS Office suite and internet navigation
- Ability to learn new systems and processes quickly
Tags: Jio Mart recruitment, job opportunities, career, hiring, job search, job application, Jio Mart careers, work at Jio Mart , job openings, job vacancies, job opportunities at Jio Mart , Jio Mart jobs, Jio Mart recruitment 2024, Jio Mart hiring 2024
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Hiring organization
Date posted
February 28, 2024
Valid through
August 31, 2024
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