HCL Recruitment 2023

HCL is looking for a Customer Service Executive to join our team. The ideal candidate will be a highly motivated and customer-oriented individual with excellent communication skills. In this role, you will be responsible for providing excellent customer service to HCL customers, resolving customer issues, and ensuring that customers are satisfied with their experience with HCL.

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Responsibilities:

• Provide excellent customer service to HCL customers
• Resolve customer issues
• Ensure that customers are satisfied with their experience with HCL
• Answer customer queries via phone, email, and chat
• Escalate customer issues to the appropriate team as needed
• Other duties as assigned

HCL Careers

Skills:

• Excellent communication skills, both verbal and written
• Ability to work independently and as part of a team
• Strong problem-solving skills
• Ability to remain calm under pressure
• Proficient in Microsoft Office Suite
• Knowledge of HCL products and services