Position title
DTDC Recruitment 2023 - DTDC Careers - Customer Support Analyst Post
Job Location
India
Remote work from: IND
Base Salary
USD13,000-USD18,800 Per month
Qualifications
12th Pass, Graduate
Employment Type
Full-time
Description
DTDC Recruitment 2023
DTDC is looking for highly motivated and customer-oriented Customer Support Analysts to join our team. As a Customer Support Analyst, you will be responsible for providing excellent customer service to our customers, resolving their issues, and helping them to have a positive experience with DTDC. You will also play a vital role in helping us to build and maintain strong customer relationships.
DTDC Jobs Near Me
Responsibilities:
- Answer and direct customer phone calls, emails, and chats
- Provide information about DTDC's services, policies, and procedures
- Resolve customer complaints and issues
- Track and measure customer satisfaction
- Identify and report trends in customer feedback
- Develop and implement customer support processes and procedures
- Other duties as assigned
DTDC Careers
Skills:
- Excellent communication and interpersonal skills
- Strong customer service skills
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office Suite
- Ability to multitask and work under pressure
- Strong analytical and problem-solving skills
Hiring organization
Date posted
October 3, 2023
Valid through
December 31, 2023
PDF Export