DTDC Recruitment 2023

DTDC is looking for highly motivated and customer-oriented Customer Support Analysts to join our team. As a Customer Support Analyst, you will be responsible for providing excellent customer service to our customers, resolving their issues, and helping them to have a positive experience with DTDC. You will also play a vital role in helping us to build and maintain strong customer relationships.

DTDC Jobs Near Me

Responsibilities:

• Answer and direct customer phone calls, emails, and chats
• Provide information about DTDC's services, policies, and procedures
• Resolve customer complaints and issues
• Track and measure customer satisfaction
• Identify and report trends in customer feedback
• Develop and implement customer support processes and procedures
• Other duties as assigned

DTDC Careers

Skills:

• Excellent communication and interpersonal skills
• Strong customer service skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Ability to multitask and work under pressure
• Strong analytical and problem-solving skills