Dmart Recruitment 2023

The Front Desk Manager is responsible for the overall management of the front desk area, including customer service, staff supervision, and administrative tasks. The ideal candidate will have a strong customer service background, excellent communication skills, and the ability to manage multiple tasks simultaneously.

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Responsibilities:

• Provide excellent customer service to all store guests
• Supervise and train front desk staff
• Manage the front desk area, including ensuring that it is clean and organized
• Handle customer complaints and inquiries
• Complete administrative tasks, such as filing, data entry, and report writing
• Other duties as assigned

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Skills:

• Excellent customer service skills
• Strong communication skills, both verbal and written
• Ability to manage multiple tasks simultaneously
• Proficient in Microsoft Office Suite
• Ability to work independently and as part of a team