Position title
Google Pay Recruitment 2023 - Job Search - Virtual Assistant Post
Job Location
India
Remote work from: IND
Base Salary
USD17,600-USD24,000 Per month
Qualifications
12th pass/Graduate.
Employment Type
Full-time
Description
Google Pay Recruitment 2023
We are seeking a passionate and customer-centric Virtual Assistant to join our dynamic team in supporting Google Pay users. As a Virtual Assistant, you will play a crucial role in providing exceptional customer service and technical assistance to our users, ensuring their satisfaction and positive experience with Google Pay.
Google Pay Jobs near me
Responsibilities:
- Provide comprehensive customer support to Google Pay users via chat, email, and phone, addressing their inquiries, resolving issues, and escalating complex matters as needed.
- Maintain a high level of customer satisfaction by proactively identifying and addressing potential issues, providing accurate and timely information, and demonstrating empathy and professionalism in all interactions.
- Contribute to the development and implementation of knowledge base articles, FAQs, and other support materials to enhance self-service options for Google Pay users.
- Stay up-to-date with the latest Google Pay features, functionalities, and policies to ensure accurate and consistent information is provided to users.
- Collaborate with other team members to identify and implement process improvements to enhance efficiency and effectiveness of customer support operations.
Google Pay Careers
Skills:
- Excellent communication and interpersonal skills, with the ability to build rapport with customers and de-escalate challenging situations.
- Strong customer service orientation, with a passion for helping others and ensuring their satisfaction.
- Proficient in using Google Pay and related applications to troubleshoot issues and provide accurate support.
- Excellent written and verbal communication skills, with the ability to clearly convey technical information in a concise and easy-to-understand manner.
- Ability to work independently and as part of a team, managing multiple tasks simultaneously while maintaining high standards of accuracy and efficiency.
Hiring organization
Date posted
December 5, 2023
Valid through
March 31, 2024
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