Google Recruitment 2023

The Help Desk Analyst is responsible for providing technical support to Google's customers. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service skills.

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Responsibilities:

• Provide technical support to Google's customers via phone, email, and chat
• Troubleshoot technical issues
• Escalate issues to the appropriate team
• Document customer interactions
• Stay up-to-date on Google's products and services

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Skills:

1. Bachelor's degree in computer science or a related field
2. 1+ year of experience in technical support
3. Excellent customer service skills
4. Strong problem-solving skills
5. Proficient in Microsoft Office Suite
6. Ability to work independently and as part of a team