HCL Recruitment 2023

The Customer Success Associate is responsible for providing support to HCL customers and ensuring that they are satisfied with the company's products and services. This includes troubleshooting problems, answering questions, and providing training. The ideal candidate will be a highly customer-oriented individual with excellent communication and problem-solving skills.

HCL Jobs Near Me

Responsibilities:

• Provide support to HCL customers via phone, email, and chat
• Troubleshoot problems and resolve customer issues
• Answer customer questions
• Provide training on HCL products and services
• Track customer satisfaction levels
• Work with other departments to improve the customer experience

HCL Careers

Skills:

• Excellent communication and problem-solving skills
• Strong customer service orientation
• Proficient in Microsoft Office Suite
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines