ITC Limited Recruitment 2023

ITC is looking for Help Desk Analysts to join our team. This is a great opportunity for a qualified individual to provide technical support to ITC's employees.

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Responsibilities:

• Answer employee inquiries about IT-related issues.
• Troubleshoot and resolve IT problems.
• Install and configure software and hardware.
• Document IT procedures and processes.
• Escalate complex issues to the appropriate team.

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Skills:

• Excellent technical skills.
• Strong problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite.
• Experience with IT ticketing systems.