Kotak Mahindra Bank Recruitment

Kotak Bank is looking for highly motivated and customer-oriented Help Desk Representatives to join our team. As a Help Desk Representative, you will be responsible for providing excellent customer service to our customers by answering their questions, resolving their technical issues, and helping them to use our products and services. You will also play a vital role in helping us to build and maintain strong customer relationships.

Kotak Mahindra Jobs Near Me

Responsibilities:

• Answer and direct customer phone calls, emails, and chats
• Provide information about Kotak Bank's products and services
• Resolve customer technical issues
• Process and follow up on customer tickets
• Collect and update customer information
• Maintain accurate help desk records
• Other duties as assigned

Kotak Mahindra Careers

Skills:-

• Excellent communication and interpersonal skills
• Strong customer service skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Ability to multitask and work under pressure
• Strong technical skills