Any Graduate
Kotak Mahindra Bank Recruitment
As a Credit Authorizer at Kotak Mahindra Bank, you'll play a crucial role in safeguarding the bank's financial interests while ensuring a smooth experience for our customers. You'll analyze credit card transactions, assess potential risks, and authorize transactions based on established guidelines and regulations.
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Responsibilities:
- Transaction Analysis:
- Thoroughly review and analyze credit card transactions for potential fraud, suspicious activity, and adherence to credit limits
- Evaluate customer profiles, transaction history, and risk factors to make informed authorization decisions
- Conduct due diligence and research as needed to gather additional information and verify transactions
- Risk Management:
- Apply robust risk management principles to identify and mitigate potential financial losses for the bank
- Stay updated on evolving security threats and fraud patterns to enhance authorization processes
- Maintain accurate records and documentation of authorization decisions and reasoning
- Customer Service:
- Communicate authorization decisions clearly and promptly to customers and relevant departments
- Address customer inquiries and concerns related to transactions and authorizations with professionalism and empathy
- Escalate complex issues or potential fraud cases to the appropriate department
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Kotak Mahindra Careers
Skills:
- Analytical and problem-solving skills: Possess the ability to analyze complex data, identify patterns, and make sound judgments.
- Strong attention to detail: Maintain meticulous focus on accuracy and ensure compliance with all regulations and protocols.
- Risk management expertise: Understand risk assessment principles and apply them effectively in authorizing transactions.
- Excellent communication skills: Communicate clearly, concisely, and professionally with colleagues and customers.
- Time management and organizational skills: Work efficiently and prioritize tasks to meet deadlines and workload demands.
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