Kotak Mahindra Bank Recruitment 2023

The Help Desk Analyst is responsible for providing technical support to Kotak Bank's customers and employees. The ideal candidate will have strong problem-solving skills, as well as the ability to communicate effectively with both technical and non-technical users.

Kotak Mahindra Jobs Near Me

Responsibilities:

• Answer customer and employee calls and emails
• Troubleshoot technical issues
• Escalate complex issues to the appropriate team
• Document technical issues and resolutions
• Maintain knowledge base of technical information
• Other duties as assigned

Kotak Mahindra Careers

Skills:-

• Strong problem-solving skills
• Ability to communicate effectively with both technical and non-technical users
• Proficiency in Microsoft Office Suite
• Experience with a help desk ticketing system
• Experience with a variety of operating systems and software applications