Nestle Recruitment 2023

The Customer Service Manager is responsible for leading and overseeing the customer service team. This includes ensuring that all customer inquiries are handled promptly and efficiently, and that all customers are satisfied with the service they receive. The Customer Service Manager must also develop and implement customer service policies and procedures, and work to improve the overall customer service experience.

Nestle Jobs Near Me

Responsibilities:

• Lead and oversee the customer service team
• Ensure that all customer inquiries are handled promptly and efficiently
• Develop and implement customer service policies and procedures
• Work to improve the overall customer service experience
• Analyze customer feedback to identify areas for improvement
• Train and develop customer service representatives
• Motivate and coach the customer service team

Nestle Careers

Skills:

• Excellent leadership and management skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Problem-solving and analytical skills
• Proficiency in Microsoft Office Suite