Position title
OLA Careers - Job Application - Customer Care Executive Posts
Job Location
India
Remote work from: IND
Base Salary
USD17-USD22 Per hour
Qualifications
Graduate, 12th Pass
Employment Type
Full-time
Description
OLA Careers
As a Customer Care Executive at OLA, you will play a vital role in ensuring customer satisfaction by addressing their inquiries, resolving issues, and providing exceptional support. You will be the first point of contact for a diverse range of customers, and your ability to build rapport and effectively communicate will be crucial.
OLA Jobs Near Me
Responsibilities:
- Respond to customer inquiries promptly and professionally through various channels (phone, email, chat)
- Actively listen to customer concerns, understand their needs, and provide efficient solutions
- Research and resolve customer issues related to bookings, payments, app functionality, and other ride-hailing experiences
- Maintain accurate records of customer interactions and ensure timely follow-up
- Adhere to company policies and procedures while upholding the highest standards of customer service
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OLA Careers
Skills:
- Excellent communication and interpersonal skills, both written and verbal
- Active listening and problem-solving abilities
- Strong analytical and critical thinking skills
- Ability to work independently and as part of a team
- Proficient in computer skills and comfortable using various software applications
- Adaptability and a willingness to learn quickly
Tags: OLA recruitment, job opportunities, career, hiring, job search, job application, OLA careers, work at OLA , job openings, job vacancies, job opportunities at OLA , OLA jobs, OLA recruitment 2024, OLA hiring 2024
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Hiring organization
Date posted
February 29, 2024
Valid through
August 31, 2024
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