OLA Recruitment 2024

The Customer Officer is responsible for providing excellent customer service to OLA customers. This role will work closely with the sales and customer success teams to ensure that customers are getting the most out of OLA's products and services.

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Responsibilities:

• Answer customer inquiries and resolve issues in a timely and efficient manner.
• Provide information about OLA's products and services.
• Promote OLA's products and services to potential customers.
• Build and maintain relationships with customers.
• Collect and analyze customer feedback to improve the customer experience.

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Skills:

• Bachelor's degree in business administration, customer service, or a related field.
• 1+ years of experience in customer service or a related field.
• Strong understanding of customer relationship management (CRM) principles and practices.
• Experience with using CRM software.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.