Snapdeal Recruitment 2023

The Front Desk Manager is responsible for the overall management of the front desk area, including reception, customer service, and administrative duties. The ideal candidate will have a strong customer service orientation, excellent communication skills, and the ability to manage and motivate a team.

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Responsibilities:

• Provide excellent customer service to all guests and visitors
• Manage the front desk staff, including hiring, training, and scheduling
• Handle administrative duties, such as answering phones, processing paperwork, and maintaining records
• Coordinate with other departments to ensure smooth operations
• Develop and implement policies and procedures
• Stay up-to-date on industry trends

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Skills:

• Bachelor's degree in business administration or related field
• 3+ years of experience in a front desk or customer service role
• Excellent customer service skills
• Strong communication skills, both verbal and written
• Ability to work independently and as part of a team
• Ability to manage and motivate a team
• Proficient in Microsoft Office Suite