Spice Jet Recruitment 2023

Spice Jet is looking for highly motivated and customer-centric individuals to join our team as Customer Success Associates. In this role, you will be responsible for building and maintaining relationships with our customers, understanding their needs, and providing them with solutions that help them achieve their goals. You will also be responsible for identifying and resolving customer issues, and collecting feedback to improve our products and services.

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Responsibilities:

• Build and maintain relationships with Spice Jet customers
• Understand customer needs and provide solutions that help them achieve their goals
• Identify and resolve customer issues
• Collect feedback to improve Spice Jet's products and services
• Track and measure customer satisfaction metrics
• Work with other departments to improve the customer experience

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Skills:

• Bachelor's degree in Business Administration, Customer Service, or a related field
• 2+ years of experience in customer success or a related role
• Strong customer service and relationship-building skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite