Position title
Tata Capital Recruitment 2023 - Jobs - Customer Success Manager Post
Job Location
India
Remote work from: IND
Base Salary
USD14,800-USD20,700 Per month
Qualifications
12th Pass/Graduate
Employment Type
Full-time
Description
Tata Capital Recruitment 2023
The Customer Success Manager is responsible for building and maintaining relationships with Tata Capital's customers to ensure that they are successful in using Tata Capital's products and services. This role will work closely with customers to understand their needs and challenges, and then develop and implement solutions to help them achieve their goals.
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Responsibilities:
- Develop and implement customer success plans for assigned customers.
- Proactively identify and address customer needs and challenges.
- Provide technical support and training to customers.
- Manage customer relationships and ensure customer satisfaction.
- Collect and analyze customer feedback to identify areas for improvement.
- Report on customer success metrics to the management team.
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Skills:
- Bachelor's degree in business administration, marketing, or a related field.
- 1+ years of experience in a customer success role.
- Strong understanding of customer success principles and practices.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite and CRM software.
Hiring organization
Date posted
November 10, 2023
Valid through
March 31, 2024
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