Tata Power Recruitment 2024

The Customer Service Trainee is responsible for providing customer support to Tata Power customers. This includes answering questions about billing, service outages, and other customer-related issues. The ideal candidate will have strong customer service skills, attention to detail, and the ability to work independently and as part of a team.

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Responsibilities:

• Answer customer inquiries via phone, email, and chat
• Resolve customer complaints and issues
• Provide information about Tata Power products and services
• Escalate complex issues to the appropriate team
• Maintain accurate records of all customer interactions

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Skills:

• Excellent customer service skills
• Strong communication skills (written and verbal)
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines
• Attention to detail