Vivo Recruitment 2023

Vivo Customer Service Executives are responsible for providing excellent customer service to Vivo's customers. They work with customers to resolve issues, answer questions, and provide information about Vivo's products and services. Customer Service Executives also play a key role in collecting and analyzing customer feedback to help Vivo improve its products and services.

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Responsibilities

• Resolve customer issues and answer customer questions
• Provide information about Vivo's products and services
• Collect and analyze customer feedback
• Escalate complex issues to the appropriate team
• Ensure that all customer interactions are handled in a professional and timely manner

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Qualifications

• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines
• Proficiency in Microsoft Office Suite