WOW Momo Recruitment 2023

WOW Momo is looking for a highly motivated and customer-focused Customer Service Manager to join our team. As a Customer Service Manager, you will be responsible for leading and developing a team of customer service representatives, ensuring that our customers have a positive and memorable experience. You will also be responsible for developing and implementing customer service policies and procedures, and tracking and analyzing customer satisfaction data.

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Responsibilities:

• Lead and develop a team of customer service representatives
• Ensure that customers have a positive and memorable experience
• Develop and implement customer service policies and procedures
• Track and analyze customer satisfaction data
• Identify and resolve customer issues
• Work with other departments to improve the customer experience

WOW Momo Careers

Skills:

• Excellent customer service and people skills
• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Ability to handle multiple tasks simultaneously
• Proficiency in Microsoft Office Suite